If you’re planning a trip around Cambodia, chances are you’ll need to rely on buses. While Cambodia has no real train network (except a limited line from Phnom Penh to Sihanoukville), buses remain the main way travellers move between cities. But here’s the truth: Cambodian buses don’t have the best reputation. Compared to neighbouring Vietnam, where buses are generally newer and more comfortable, Cambodia’s can often feel a little rough around the edges. You don’t have to look far on TikTok to find some horror stories.

That’s why I want to share the company I personally used for every single journey in Cambodia — Giant Ibis.

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Why I Choose Giant Ibis

Yes, Giant Ibis tickets are slightly more expensive than other bus companies in Cambodia, but I genuinely believe they’re worth every extra dollar. Here’s why:

• Modern, Comfortable Buses – These buses are clean, spacious, and air-conditioned. Unlike some budget buses, you’ll actually look forward to your journey.
• Snacks Onboard – Each trip comes with complimentary snacks and water (sometimes iced coffee too), which makes a big difference on longer rides.
• Reliability – Giant Ibis buses leave on time and arrive when they say they will (as close as Cambodian roads allow!). That’s a rare find here.
• Safety – Their drivers are trained, the buses aren’t overcrowded, and they take road safety seriously.
• Customer Service – Staff speak English, tickets are easy to book online, and their website is clear and traveller-friendly.

For me, reliability was key. Cambodia is beautiful, but the roads can be unpredictable, and other bus companies often underdeliver. Giant Ibis gave me peace of mind and actually made travelling enjoyable.

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Where Giant Ibis Operates

You can book Giant Ibis buses for all the major routes in Cambodia, including:

• Phnom Penh ↔ Siem Reap
• Phnom Penh ↔ Sihanoukville
• Siem Reap ↔ Sihanoukville
• Phnom Penh ↔ Kampot
• Phnom Penh ↔ Ho Chi Minh City (Vietnam)
• Siem Reap ↔ Bangkok (Thailand)

I personally did the Phnom Penh ↔ Sihanoukville (for Koh Rong), Sihanoukville ↔ Siem Reap (which was an overnight sleeper bus) and Siem Reap ↔ Bangkok (Thailand, which included land border assistance). This makes it super easy to plan your travels if you’re backpacking across borders too.

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How I Booked My Transport

I booked all my journeys directly through the Giant Ibis website before travelling. Booking online is simple, transparent, and allowed me to secure my seats in advance — no stressful queues, no waiting for last-minute tickets, and no guessing if the bus would actually show up.

Even when travelling during busier periods, I never had to worry about tickets selling out because I booked ahead (but never too far ahead). This made planning my Cambodia itinerary smooth and stress-free.

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My Experience on the Buses

Every journey I took with Giant Ibis exceeded my expectations:

• The seats were roomy and comfortable, even for long rides.
• There was WIFI onboard which is great if you haven’t yet got a SIM card
• Air conditioning was strong, a blessing on hot Cambodian days.
• Snacks and water were provided, so I never had to worry about buying anything on the way. We even had lunch provided on the border crossing journey to Bangkok.
• The staff were friendly and helpful, always making sure I knew where to get off.

It’s the little touches like this that make the difference between a bus ride you dread and one you actually enjoy.

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Alternative Options

Of course, there are cheaper buses and minivans available. You’ll see plenty of local companies and mini-bus operators offering lower fares. Some are much cheaper, but they can feel cramped, overcrowded, and less safe.

I also noticed small minivans operating out of bus stations and towns, but after hearing a few horror stories from other travellers about broken air con, missed stops, or buses that never arrived, I decided to stick with Giant Ibis every time — and I’m glad I did.

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Tips for Travelling by Bus in Cambodia

1. Book online if possible – It guarantees a seat and avoids the stress of arriving at the station and hoping a bus is available.
2. Arrive early at the bus depot – Even with bookings, depots can be busy and slightly chaotic.
3. Pack light – There’s luggage storage under the bus, but it’s easier if your bags are manageable.
4. Bring snacks just in case – Giant Ibis provides snacks, but having a few extra is handy for longer routes.
5. Stay hydrated – Water is provided, but having a refillable bottle is always a good idea.

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Getting around Cambodia doesn’t have to be stressful, but the truth is not all bus companies are equal. If you want a reliable, safe, and genuinely pleasant journey, I highly recommend Giant Ibis. Yes, you’ll pay a little more than with other companies, but in exchange, you get peace of mind, comfort, and service that makes travelling a pleasure.

If you’re planning a Cambodia itinerary, whether it’s Phnom Penh, Siem Reap, Sihanoukville, or the islands, book your tickets ahead with Giant Ibis. Trust me, your future self sitting in a comfy seat with a snack in hand will thank you!

Enjoy your Travels!

Em x

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